Terms of Service

BY USING THIS WEBSITE OR COMMUNICATING WITH THE PROVIDER BY ELECTRONIC MEANS, THE USER CONSENTS AND ACKNOWLEDGES THAT ALL AGREEMENTS, NOTICES, DISCLOSURES, OR ANY OTHER COMMUNICATION SATISFIES ANY LEGAL REQUIREMENT, INCLUDING BUT NOT LIMITED TO THE REQUIREMENT THAT SUCH COMMUNICATIONS SHOULD BE IN WRITING.

LEGAL STATUS

THESE TERMS AND CONDITIONS APPLY TO USERS WHO ARE CONSUMERS FOR PURPOSES OF THE CONSUMER PROTECTION ACT, 68 OF 2008 (THE “CPA”).

 

VUES.CO.ZA IS A PRODUCT OF TECH & ARTERY (PTY) LTD AN ART AND TECHNOLOGY COMPANY REGISTERED IN JOHANNESBURG, SOUTH AFRICA.

THE COMPANY NUMBER IS K2015346764.

THIS WEBSITE, AS WELL AS ALL ASSOCIATED MOBILE SITES AND MOBILE APPLICATIONS (COLLECTIVELY REFERRED TO AS “WEBSITE”) IS OPERATED BY VUES.CO.ZA (“US/WE/OUR”). “YOU/YOUR” MEANS YOU AS A USER OF THE WEBSITE. “USER” MEANS ALL USERS OF THIS WEBSITE. WE OFFER THIS WEBSITE, INCLUDING ALL INFORMATION, PRODUCTS AND SERVICES AVAILABLE FROM THIS WEBSITE, TO YOU CONDITIONED UPON YOUR ACCEPTANCE OF ALL THE TERMS, CONDITIONS, POLICIES AND NOTICES STATED HEREIN. YOUR CONTINUED USE OF THIS WEBSITE CONSTITUTES YOUR AGREEMENT TO THESE TERMS OF USE.

BY ACCESSING THIS WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS OF USE SET FORTH HEREIN, INCLUDING OUR RETURNS POLICY. IF THERE IS ANYTHING YOU DO NOT UNDERSTAND, PLEASE EMAIL ANY INQUIRY TO INFO@VUES.CO.ZA. IF AT ANY TIME YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THIS WEBSITE.

YOU SHALL NOT USE THE WEBSITE FOR ANY ILLEGAL PURPOSES, AND YOU WILL USE IT IN COMPLIANCE WITH ALL APPLICABLE LAWS AND REGULATIONS. YOU SHALL NOT USE THE WEBSITE IN A WAY THAT MAY CAUSE THE WEBSITE TO BE INTERRUPTED, DAMAGED, RENDERED LESS EFFICIENT OR SUCH THAT THE EFFECTIVENESS OR FUNCTIONALITY OF THE WEBSITE IS IN ANY WAY IMPAIRED. YOU AGREE NOT TO ATTEMPT ANY UNAUTHORIZED ACCESS TO ANY PART OR COMPONENT OF THE WEBSITE.

COPYRIGHT

THE COPYRIGHT AND OTHER INTELLECTUAL PROPERTY RIGHTS IN ALL TEXT, INFORMATION, GRAPHICS AND ANY OTHER MATERIALS ON THIS WEBSITE ARE OWNED BY OR LICENSED TO OPEN SOCIETY FINANCIAL MANAGEMENT (PTY) LTD. YOU MAY PRINT OR DOWNLOAD EXTRACTS FROM THIS WEBSITE FOR YOUR PERSONAL REFERENCE ONLY, IF YOU MAY NOT AMEND, ALTER OR MODIFY SUCH MATERIALS. NEITHER THIS WEBSITE NOR ANY PART OF IT MAY BE OTHERWISE COPIED, REPRODUCED, DISTRIBUTED OR RETRANSMITTED IN ELECTRONIC OR OTHER MEDIA, INCLUDING WITHOUT LIMITATION, IN ANY OTHER WEBSITE OR DATABASE WITHOUT OUR PRIOR WRITTEN PERMISSION.

 

ERRORS AND INACCURACIES

WE STRIVE TO PROVIDE COMPLETE, ACCURATE, UP-TO-DATE INFORMATION ON THE WEBSITE. UNFORTUNATELY, DESPITE THOSE EFFORTS, HUMAN OR TECHNOLOGICAL ERRORS MAY OCCUR. FOR EXAMPLE, PRODUCTS INCLUDED ON THE WEBSITE MAY BE UNAVAILABLE, MAY HAVE DIFFERENT ATTRIBUTES THAN THOSE LISTED, OR MAY CARRY A DIFFERENT PRICE THAN THAT STATED ON THE WEBSITE. IN ADDITION, WE MAY MAKE CHANGES IN INFORMATION ABOUT PRICE AND AVAILABILITY WITHOUT NOTICE. WE WILL CORRECT ANY PRICING ERRORS ON THE WEBSITE AS AND WHEN DISCOVERED. THE WEBSITE CONTAINS MANY PRODUCTS AND SERVICES AND IT IS ALWAYS POSSIBLE THAT, DESPITE OUR BEST EFFORTS, SOME OF THE PRODUCTS OR SERVICES LISTED ON THE WEBSITE MAY BE INCORRECTLY PRICED. WE WILL NORMALLY VERIFY PRICES AS PART OF OUR SHIPPING PROCEDURES SO THAT, WHERE THE CORRECT PRICE IS LESS THAN OUR STATED PRICE; WE WILL CHARGE THE LOWER AMOUNT WHEN SHIPPING THE PRODUCTS TO YOU. IF THE CORRECT PRICE IS HIGHER THAN THE PRICE STATED ON THE WEBSITE, WE WILL NORMALLY, AT OUR DISCRETION, EITHER CONTACT YOU FOR INSTRUCTIONS BEFORE SHIPPING THE PRODUCT, OR REJECT YOUR ORDER AND NOTIFY YOU OF SUCH REJECTION. WE SHALL NOT PROVIDE THE PRODUCTS TO YOU AT THE INCORRECT (LOWER) PRICE, EVEN AFTER WE HAVE SENT YOU AN ORDER CONFIRMATION OR A SHIPPING CONFIRMATION, IF THE PRICING ERROR IS OBVIOUS AND UNMISTAKABLE AND COULD HAVE REASONABLY BEEN RECOGNIZED BY YOU AS A PRICING ERROR.

THE WEBSITE MAY CONTAIN TYPOGRAPHICAL MISTAKES, INACCURACIES, OR OMISSIONS, SOME OF WHICH MAY RELATE TO PRICING AND AVAILABILITY OF PRODUCTS OR THE EVENTS WE PROMOTE, AND SOME INFORMATION MAY NOT BE COMPLETE OR CURRENT. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS, INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.

YOU ACKNOWLEDGE THAT THE TECHNICAL SPECIFICATIONS AND SETTINGS OF YOUR COMPUTER AND ITS DISPLAY COULD AFFECT THE ACCURACY OF ITS DISPLAY OF THE COLORS AND LOOK OF PRODUCTS OFFERED ON THE WEBSITE.

 

LIABILITY

YOU MUST NOT ATTEMPT TO GAIN UNAUTHORISED ACCESS TO OUR SITE, THE SERVER ON WHICH OUR SITE IS STORED OR ANY SERVER, COMPUTER OR DATABASE CONNECTED TO THIS SITE. YOU MUST NOT ATTACK THIS SITE VIA A DENIAL-OF-SERVICE ATTACK.

BY BREACHING THIS PROVISION, YOU MAY COMMIT A CRIMINAL OFFENCE UNDER THE SOUTH AFRICAN LAWS. WE WILL REPORT ANY SUCH BREACH TO THE RELEVANT LAW ENFORCEMENT AUTHORITIES AND WE WILL CO-OPERATE WITH THOSE AUTHORITIES BY DISCLOSING YOUR IDENTITY TO THEM. IN THE EVENT OF SUCH A BREACH, YOUR RIGHTS TO USE THIS SITE WILL CEASE IMMEDIATELY.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DENIAL-OF-SERVICE ATTACK OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THIS SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

TECH & ARTERY (PTY) LTD. DOES NOT SEEK TO EXCLUDE ITS LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE. THIS WEBSITE CONTAINS MATERIALS PRODUCED BY THIRD PARTIES AND TECH & ARTERY (PTY) LTD ACCEPTS NO RESPONSIBILITY OR LIABILITY IN RESPECT OF ANY SUCH THIRD-PARTY MATERIALS. THIS WEBSITE ALSO CONTAINS LINKS TO THIRD PARTY WEBSITES WHICH ARE OUTSIDE IT’S CONTROL. TECH & ARTERY (PTY) LTD. IS NOT RESPONSIBLE FOR, AND ACCEPTS NO LIABILITY FOR, THE MATERIALS APPEARING ON SUCH THIRD-PARTY WEBSITES AND DOES NOT ENDORSE SUCH WEBSITES OR ANY GOODS OR SERVICES REFERRED TO THEREIN.

CHANGES TO WEBSITE OR THESE TERMS OF USE

OTHER THAN AS MAY BE REQUIRED BY LAW, WE RESERVE THE RIGHT TO MODIFY OR WITHDRAW, TEMPORARILY OR PERMANENTLY, THE WEBSITE (OR ANY PART OF) WITH OR WITHOUT NOTICE TO YOU, AND YOU CONFIRM THAT WE SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION TO WITHDRAW OR WITHDRAWAL OF THE WEBSITE OR ANY PORTION OF IT.

WE MAY ALTER THESE TERMS OF USE FROM TIME TO TIME, AND YOUR USE OF THE WEBSITE (OR ANY PART OF THE WEBSITE) FOLLOWING SUCH CHANGE SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF SUCH CHANGE. IT IS YOUR RESPONSIBILITY TO CHECK REGULARLY TO DETERMINE WHETHER THE TERMS OF USE HAVE BEEN CHANGED. IF YOU DO NOT AGREE TO ANY CHANGE TO THE TERMS OF USE THEN YOU MUST IMMEDIATELY STOP USING THE WEBSITE.

THE WEBSITE IS SUBJECT TO CONSTANT CHANGE. YOU WILL NOT BE ELIGIBLE FOR ANY COMPENSATION BECAUSE YOU CANNOT USE ANY PART OF THE WEBSITE OR BECAUSE OF A FAILURE, SUSPENSION OR WITHDRAWAL OF ALL OR PART OF THE WEBSITE.

 

LINKING TO OUR SITE

YOU MAY NOT LINK TO THIS SITE WITHOUT OUR PRIOR WRITTEN PERMISSION. THIS SITE MUST NOT BE FRAMED ON ANY OTHER SITE WITHOUT OUR PRIOR WRITTEN PERMISSION.

WE RESERVE THE RIGHT TO WITHDRAW LINKING AND FRAMING PERMISSION WITHOUT NOTICE. IF YOU WISH TO MAKE ANY USE OF MATERIAL ON THIS SITE OTHER THAN THAT SET OUT ABOVE, PLEASE ADDRESS YOUR REQUEST TO INFO@VUES.CO.ZA.

 

EXTERNAL SITES, RESOURCES AND LINKING TO THIS SITE

FROM TIME TO TIME, THIS WEBSITE MAY CONTAIN LINKS TO WEBSITES THAT ARE NOT OWNED, OPERATED OR CONTROLLED BY US OR OUR AFFILIATES. ALL SUCH LINKS ARE PROVIDED SOLELY AS A CONVENIENCE TO YOU. IF YOU USE THESE LINKS, YOU WILL LEAVE THIS WEBSITE AND DO SO ENTIRELY AT YOUR OWN RISK.NEITHER WE NOR ANY OF OUR AFFILIATES ARE RESPONSIBLE FOR THE AVAILABILITY OF ANY WEBSITES OWNED OR CONTROLLED BY THIRD-PARTIES. WE DO NOT ENDORSE AND ARE NOT RESPONSIBLE OR LIABLE, DIRECTLY OR INDIRECTLY, FOR THE PRIVACY PRACTICES OR THE CONTENT (INCLUDING MISREPRESENTATIVE OR DEFAMATORY CONTENT) OF ANY THIRD PARTY WEBSITES, INCLUDING (WITHOUT LIMITATION) ANY ADVERTISING, PRODUCTS OR OTHER MATERIALS OR SERVICES ON OR AVAILABLE FROM SUCH WEBSITES OR RESOURCES, NOR FOR ANY DAMAGE, LOSS OR OFFENSE CAUSED OR ALLEGED TO BE CAUSED BY, OR IN CONNECTION WITH, THE USE OF OR RELIANCE ON ANY SUCH CONTENT, GOODS OR SERVICES AVAILABLE ON SUCH THIRD-PARTY EXTERNAL SITES OR RESOURCES.

CREATING OR MAINTAINING ANY LINK FROM ANOTHER WEBSITE TO ANY PAGE ON THIS WEBSITE WITHOUT OUR PRIOR WRITTEN PERMISSION IS PROHIBITED. RUNNING OR DISPLAYING THIS WEBSITE OR ANY MATERIAL DISPLAYED ON THIS WEBSITE IN FRAMES OR THROUGH SIMILAR MEANS ON ANOTHER WEBSITE WITHOUT OUR PRIOR WRITTEN PERMISSION IS PROHIBITED. ANY PERMITTED LINKS TO THIS WEBSITE MUST COMPLY WITH ALL APPLICABLE LAWS, RULE AND REGULATIONS.

ORDERS, SHIPPING AND RETURNS; LIMITED RELEASES; SALES

 

REGISTERED USERS MAY PLACE ORDERS FOR GOODS, WHICH VUES.CO.ZA MAY ACCEPT OR REJECT. WHETHER VUES.CO.ZA ACCEPTS AN ORDER DEPENDS ON THE AVAILABILITY OF GOODS, CORRECTNESS OF THE INFORMATION RELATING TO THE GOODS (INCLUDING WITHOUT LIMITATION THE PRICE) AND RECEIPT OF PAYMENT OR PAYMENT AUTHORISATION BY VUES.CO.ZA FOR THE GOODS. AFTER RECEIVING AN ORDER, WE WILL SEND YOU AN E-MAIL ACKNOWLEDGING THAT WE HAVE RECEIVED YOUR ORDER (“ORDER CONFIRMATION”).

FOR OVERSEAS ORDERS; WHILE IT IS OUR PRACTICE TO CONFIRM ORDERS BY EMAIL, THE RECEIPT OF AN EMAIL ORDER CONFIRMATION DOES NOT CONSTITUTE OUR ACCEPTANCE OF AN ORDER OR OUR CONFIRMATION OF AN OFFER TO SELL A PRODUCT OR SERVICE. ALL ORDERS ARE SUBJECT TO ACCEPTANCE BY US, AND WE WILL CONFIRM SUCH ACCEPTANCE TO YOU BY SENDING YOU AN EMAIL CONFIRMING THE SHIPMENT OF YOUR ORDER (THE “SHIPPING CONFIRMATION”). A CONTRACT WITH US WILL BE FORMED ONLY WHEN YOU RECEIVE THE SHIPPING CONFIRMATION. THE CONTRACT WILL RELATE ONLY TO THOSE PRODUCTS AND SERVICES WHOSE SHIPMENT WE HAVE CONFIRMED IN THE SHIPPING CONFIRMATION. WE WILL NOT BE OBLIGED TO SUPPLY ANY OTHER PRODUCTS OR SERVICES WHICH MAY HAVE BEEN PART OF YOUR ORDER IN THE SAME OR A SEPARATE ORDER CONFIRMATION.

PRIOR TO DELIVERY OR YOUR COLLECTION OF THE GOODS, YOU MAY CANCEL AN ORDER AT ANY TIME PROVIDED YOU DO SO BEFORE RECEIVING A DISPATCH OR DELIVERY NOTICE. AFTER DELIVERY OR YOUR COLLECTION OF THE GOODS, YOU MAY RETURN THE GOODS ONLY IN ACCORDANCE WITH THE RETURNS POLICY.

PLACING GOODS IN A WISHLIST OR SHOPPING CART WITHOUT COMPLETING THE PURCHASE CYCLE DOES NOT CONSTITUTE AN ORDER FOR SUCH GOODS, AND AS SUCH, GOODS MAY BE REMOVED FROM THE SHOPPING BASKET IF STOCK IS NO LONGER AVAILABLE OR THE PRICE THEREOF MIGHT CHANGE WITHOUT NOTICE TO YOU. YOU CANNOT HOLD VUES.CO.ZA LIABLE IF SUCH GOODS ARE NOT AVAILABLE OR ARE NOT AVAILABLE AT THE PRICE WHEN YOU COMPLETE OR ATTEMPT TO COMPLETE THE PURCHASE CYCLE AT A LATER STAGE.

THE PRICES DISPLAYED ON THE WEBSITE ARE QUOTED IN SOUTH AFRICAN RANDS AND MUST BE PAID IN SOUTH AFRICAN RANDS. IN THE EVENT A PRODUCT IS LISTED AT AN INCORRECT PRICE, WE HAVE THE RIGHT TO REFUSE OR CANCEL ORDERS PLACED FOR THE PRODUCT LISTED AT THE INCORRECT PRICE, REGARDLESS OF WHETHER THE ORDER HAS BEEN CONFIRMED OR YOUR CREDIT CARD CHARGED. IF YOUR CREDIT CARD HAS ALREADY BEEN CHARGED FOR THE PURCHASE AND YOUR ORDER IS CANCELED, WE WILL ISSUE A CREDIT TO YOUR CREDIT CARD ACCOUNT.

SHIPPING

UNLESS OTHERWISE NOTED AND SUBJECT TO APPLICABLE RESTRICTIONS, WE WILL SHIP ITEMS INTERNATIONALLY AND TYPICALLY WITHIN 2 TO 3 BUSINESS DAYS FROM RECEIPT OF ORDER. TRACKING INFORMATION WILL BE SENT AFTER YOUR ORDER SHIPS. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS, TAXES, AND DUTIES.

WHEN AN ORDER IS PLACED, IT WILL BE SHIPPED TO THE ADDRESS DESIGNATED BY THE PURCHASER IF THAT SHIPPING ADDRESS IS COMPLIANT WITH THE SHIPPING RESTRICTIONS CONTAINED ON THIS WEBSITE.

ALL PURCHASES FROM THIS WEBSITE ARE MADE PURSUANT TO A SHIPMENT CONTRACT. THUS, RISK OF LOSS AND TITLE FOR ITEMS PURCHASED FROM THIS WEBSITE PASS TO YOU UPON DELIVERY OF THE ITEMS TO THE CARRIER. YOU ARE RESPONSIBLE FOR FILING ANY CLAIMS WITH CARRIERS FOR DAMAGED AND/OR LOST SHIPMENTS.

RETURNS. UNLESS THE ITEM IS A FINAL SALE (E.G., LIMITED RELEASE OR MARKED ON SALE AT THE TIME OF PURCHASE), RETURNS WILL BE ACCEPTED WITHIN 30 DAYS OF RECEIPT. RETURNED MERCHANDISE SHOULD BE IN THE SAME CONDITION AS WHEN YOU RECEIVED IT, UNWORN, UNDAMAGED, SALEABLE WITH ORIGINAL TAGS AND PACKAGING (IF APPLICABLE). ALTERED PRODUCTS, SPECIAL ORDERS, PERISHABLE OR PERSONALIZED/MONOGRAMMED ITEMS, AND ITEMS IDENTIFIED AS “FINAL SALE” CANNOT BE RETURNED. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALEABLE CONDITION. RETURNED MERCHANDISE MUST BE SHIPPED AT YOUR EXPENSE AND WILL BE SUBJECT TO A RESTOCKING FEE OF TEN PERCENT (10%) OF THE PURCHASE PRICE. PLEASE REFER TO OUR REFUNDS AND RETURNS POLICY BELOW.

CHOICE OF LAW

THIS WEBSITE IS CONTROLLED, OPERATED AND ADMINISTERED BY PROVIDER FROM ITS OFFICES WITHIN THE REPUBLIC OF SOUTH AFRICA. ACCESS TO THE WEBSITE FROM TERRITORIES OR COUNTRIES WHERE THE CONTENT OR PURCHASE OF THE PRODUCTS SOLD ON THE WEBSITE IS ILLEGAL IS PROHIBITED. THE USER MAY NOT USE THIS WEBSITE IN VIOLATION OF SOUTH AFRICAN EXPORT LAWS AND REGULATIONS. IF THE USER ACCESSES THIS WEBSITE FROM LOCATIONS OUTSIDE OF SOUTH AFRICA, THAT USER IS RESPONSIBLE FOR COMPLIANCE WITH ALL LOCAL LAWS. THESE TERMS AND CONDITIONS SHALL BE GOVERNED BY THE LAWS OF THE REPUBLIC OF SOUTH AFRICA, AND THE USER CONSENTS TO THE JURISDICTION OF THE WITWATERSRAND HIGH COURT IN THE EVENT OF ANY DISPUTE.

IF ANY OF THE PROVISIONS OF THESE TERMS AND CONDITIONS ARE FOUND BY A COURT OF COMPETENT JURISDICTION TO BE INVALID OR UNENFORCEABLE, THAT PROVISION SHALL BE ENFORCED TO THE MAXIMUM EXTENT PERMISSIBLE TO GIVE EFFECT TO THE INTENT OF THESE TERMS AND CONDITIONS, AND THE REMAINDER OF THESE TERMS AND CONDITIONS SHALL CONTINUE IN FULL FORCE AND EFFECT. THESE TERMS AND CONDITIONS CONSTITUTE THE ENTIRE AGREEMENT BETWEEN THE PROVIDER AND THE USER REGARDING THE USE OF THE CONTENT AND THIS WEBSITE.

PRIVACY:  CASUAL SURFING

THE USER MAY VISIT THE WEBSITE WITHOUT PROVIDING ANY PERSONAL INFORMATION. THE WEBSITE SERVERS WILL IN SUCH INSTANCES COLLECT THE IP ADDRESS OF THE USER COMPUTER, BUT NOT THE EMAIL ADDRESS OR ANY OTHER DISTINGUISHING INFORMATION. THIS INFORMATION IS AGGREGATED TO MEASURE THE NUMBER OF VISITS, AVERAGE TIME SPENT AT THE WEBSITE, PAGES VIEWED, ETC. PROVIDER USES THIS INFORMATION TO DETERMINE USE OF THE WEBSITE, AND TO IMPROVE CONTENT THEREON. PROVIDER ASSUMES NO OBLIGATION TO PROTECT THIS INFORMATION, AND MAY COPY, DISTRIBUTE OR OTHERWISE USE SUCH INFORMATION WITHOUT LIMITATION.

REFUND AND RETURN POLICY

THE PROVISION OF GOODS AND SERVICES IS SUBJECT TO AVAILABILITY. IN CASES OF UNAVAILABILITY, THE PROVIDER WILL REFUND THE CLIENT IN FULL WITHIN 30 DAYS. CANCELLATION OF ORDERS BY THE CLIENT WILL ATTRACT A 10% CHARGE FOR ADMINISTRATION COSTS.

TO ENSURE YOUR REQUEST IS PROCESSED AS QUICKLY AS POSSIBLE YOU ARE RESPONSIBLE FOR THE FOLLOWING WHEN RETURNING YOUR PRODUCTS; PACKAGE YOUR PRODUCTS SAFELY AND SECURELY FOR PROTECTION DURING TRANSIT; CLEARLY MARK YOUR RETURN REFERENCE NUMBER ON THE OUTSIDE OF THE PARCEL; AND INCLUDE ALL ACCESSORIES AND PARTS THAT WERE SOLD WITH THE PRODUCT.  FAILURE TO ADHERE TO ANY OF THESE REQUIREMENTS COULD DELAY THE PROCESSING OF YOUR REQUEST OR RESULT IN ITS DECLINE ALTOGETHER.

ALL PRODUCTS CAN BE EXCHANGED FOR A DIFFERENT SIZE OR COLOUR VARIATION, IF SUCH VARIATION IS AVAILABLE. IF SUCH VARIATION IS NOT AVAILABLE, WE WILL CREDIT YOUR ACCOUNT WITH THE PURCHASE PRICE OF THE PRODUCT WITHIN 10 DAYS OF THE RETURN (OR REFUND YOU IF THAT IS YOUR PREFERENCE).

WE ARE ENTITLED TO INSPECT THE PRODUCT TO VALIDATE YOUR RETURN.

IF WE ACCIDENTALLY DELIVER THE WRONG PRODUCT TO YOU, OR IF THE PRODUCT IS NOT AS DESCRIBED ON THE WEBSITE, PLEASE NOTIFY US AND WE WILL COLLECT THE PRODUCT FROM YOU AT NO CHARGE. IF THE PRODUCT IS MISSING ANY ACCESSORIES OR PARTS, YOU WILL NEED TO FOLLOW THE PROCESS SET OUT IN SECTION 2 BELOW. ONCE WE HAVE INSPECTED THE PRODUCT AND VALIDATED YOUR RETURN, WE WILL AT YOUR CHOICE DELIVER THE CORRECT PRODUCT TO YOU AS SOON AS POSSIBLE (IF THE CORRECT PRODUCT IS AVAILABLE); OR CREDIT YOUR ACCOUNT WITH THE PURCHASE PRICE OF THE PRODUCT WITHIN 10 DAYS OF THE RETURN (OR REFUND YOU IF THAT IS YOUR PREFERENCE).

COLLECTION, PLEASE NOTIFY US WITHIN 7 DAYS OF SUCH DELIVERY / COLLECTION BY LOGGING A RETURN ON THE WEBSITE.

WE WILL ARRANGE TO COLLECT THE PRODUCT FROM YOU AT NO CHARGE. ONCE WE HAVE INSPECTED THE PRODUCT AND VALIDATED YOUR RETURN, WE WILL AT YOUR CHOICE REPAIR / REPLACE THE PRODUCT AS SOON AS POSSIBLE (IF SUCH REPAIR IS POSSIBLE/ WE HAVE THE SAME PRODUCT IN STOCK TO USE AS A REPLACEMENT) OR CREDIT YOUR ACCOUNT WITH THE PURCHASE PRICE OF THE PRODUCT (OR REFUND YOU IF THAT IS YOUR PREFERENCE).

THANKS FOR TAKING THE TIME TO VUE AND SUPPORT THE ART!!!

 

"" was added to wishlist